Pettingpet Privacy Policy

Effective Date: _January 1st_, 2018

This Privacy Policy applies to information that Pettingpet, Inc. (“Pettingpet,” “our,” “we” or “us”) collects on Pettingpet.com

 

Your privacy is important to us.  Please read this Privacy Policy to learn about the information that Pettingpet collects from you and how Pettingpet uses that information.

 

BY USING THE SERVICES YOU CONSENT TO THE COLLECTION, USE AND TRANSFER OF YOUR PERSONAL DATA AS DESCRIBED IN THIS PRIVACY POLICY.  IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY, THEN PLEASE DO NOT USE THE SERVICES.

 

 

1. SCOPE

 

This Privacy Policy describes the information that Pettingpet collects (directly or indirectly) and why we collect it, what we do with the information we collect and how you can manage your Personal Data (defined below).

 

This Privacy Policy does not apply to any website or service that does not display or link to this Privacy Policy.

 

This Privacy Policy is incorporated into and made a part of Pettingpet’s Terms of Service.  If you have not done so already, please also review the Terms of Service. 

 

2.  INFORMATION WE COLLECT

 

Personal Data is information that directly or indirectly identifies you, such as your name, email address credit card information, and phone number.

 

Other Information is information that, by itself does not individually identify you, such as browser type, operating system, the webpages you viewed and how long you viewed them.

 

We may link together different types of Other Information or link Other Information to Personal Data.  If linked information directly or indirectly identifies an individual person, Pettingpet treats the linked information as Personal Data.

 

In this Privacy Policy, to “process” Personal Data means to perform any operation on Personal Data, whether or not by automated means, such as collection, recording, organizing, storing, adapting, use, disclosure, combining, erasing or destroying.

 

3. HOW WE COLLECT INFORMATION

 

Pettingpet collects information:

 

When you register for the Services:  When you register for the Services, we collect your name, phone number, and email address.  When registering for the Services, we encourage you to select a username that does not, by itself, identify you to others

 

When you use the Services: We may ask for information such as your name, address, telephone number, email address, gender, age, occupation, credit score and information relating to your pet. We collect this information so that we may: keep you informed about Petttingpet offers and services, process job applications, offer community financing, and fulfill your orders. 

 

When you make payments through the Services: If you make a payment, we will ask for financial information such as a credit card number, expiration date, cvv number, billing address, or PayPal account, for payment processing. Pettingpet relies on PayPal, VISA, Master card, American Express, Discover, Wechat payment, Alipay, for payment processing.

 

Through Server Logs: A server log is a list of the activities that a server performs.  Pettingpet’s servers automatically collect and store in server that identify your browser or Pettingpet account.

 

 

4. DATA COLLECTION TECHNOLOGY

 

Data Collection Technology collects all sorts of information, such as how long you spend on various webpages in the Services, which webpages you view, your search queries, error and performance reports, as well as Device identifier or IP address, browser type, time zone and language settings and operating system.

 

Data Collection Technology deployed through the Services includes cookies and web beacons.

 

Web Beacons: A web beacon (also called a pixel tag or clear GIF) is computer code that communicates information from your device to a server.  Some of Pettingpet’s content and emails may contain embedded web beacons that allow a server to read certain types of information from your Device, allow us to count the number of people who have viewed content, to know when you opened an email message and the IP address of your Device.   Web beacons help Pettingpet develop statistical information to provide better and more personalized content.

 

Cookies: Cookies are small text files that are sent to or accessed from your web browser or your computer’s hard drive. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. A cookie also may contain information about your computer, such as user settings, browsing history and activities conducted while using the Services.

 

The Services use the following cookies:

 

§  Strictly necessary cookies, which are required for the operation of the Services.  Without them, for example, you would not be able to register or log in for the Services that Pettingpet offers.

§  Analytical/performance cookies, which allow Pettingpet to recognize and count the number of visitors, learn how visitors navigate the Services and improve the Services.

§  Functionality cookies, which Pettingpet uses to recognize you when you return to the Services.

 

To learn more about cookies and web beacons, visit www.allaboutcookies.org.

 

Pettingpet also uses analytics services, such as Google Analytics, Google ­­­­AdSense, and Tableau, to collect Other Information.  Generally analytics services do not identify individual users.  Many analytics services allow you to opt out of data collection. For example, to learn more about Google Analytics practices and to opt out, visit www.google.com/settings/ads or by downloading the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.

 

How Pettingpet Uses Data Collection Technology: Some Data Collection Technology is deployed by Pettingpet when you visit the Services.  Other Data Collection Technology is deployed by third parties with which Pettingpet partners to deliver the Services.

 

Data Collection Technology helps us improve your experience of the Services by, measuring the success of campaigns, compiling statistics about use of the Services and helping us analyze technical and navigational information about the Services.

 

We also may use Data Collection Technology to collect information from the device that you use to access the Services, such as your operating system type, browser type, domain and other system settings, as well as the language your system uses and the country and time zone in which your computer or device is located.

 

Your Control of Cookies: Some web browsers (including some mobile web browsers) provide settings that allow you to control or reject cookies or to alert you when a cookie is placed on your device.  Although you are not required to accept cookies or mobile device identifiers, if you block or reject them, you may not have access to all features available through the Services.

 

 

5. HOW WE PROCESS PERSONAL DATA

 

Pettingpet processes Personal Data:

§  To set up and maintain your registration with the Services;

§  To process payments;

§  To communicate with you;

§  To deliver relevant content to you;

§  To market products and services;

§  To offer contests, sweepstakes, and promotions;

§  To process job applications;

§  To prevent and investigate fraud and other misuses of the Services;

§  To protect our rights and property;

§  To operate, manage and improve the Services; and

§  To ensure the technical functionality and security of the Services.

Pettingpet processes Other Information:

§  To administer and improve the Services and your experience on the Services;

§  To analyze trends and gather broad aggregate demographic information;

§  To statistically monitor how many people are using the Services or opening our emails;

§  To develop, improve and protect the Services;

§  For audience research;

§  To audit and analyze the Services; and

§  To ensure the technical functionality and security of the Services.

6. HOW WE SHARE INFORMATION

 

We may share Personal Data collected via the Services with:

 

Other Service Providers: Pettingpet      shares information with Pettingpet’s other third-party service providers that perform      services on our behalf. Examples include fulfilling orders,      delivering packages, sending postal mail and e-mail, analyzing data,      providing marketing assistance, providing search results and links      (including paid listings and links), processing credit card payments,      providing customer service, data storage, offering pet insurance, offering      community finance, and web hosting. They have access to personal      information needed to perform their functions, but may not use it for      other purposes.  Pettingpet will ensure that any service      provider with which we share Personal Data agrees to safeguard it in      substantially the same manner as Pettingpet has described in this Privacy      Policy and in accordance with all applicable laws.

 

We may rent, sell, or share personal or transaction information, e.g., purchase history, click history, browsing history, with other people or non-affiliated companies.

 

Pettingpet may aggregate information collected though the Services and remove identifiers so that the information no longer identifies or can be used to identify an individual (“Anonymized Information”).  Pettingpet shares Anonymized Information with third parties and does not limit third parties' use of the Anonymized Information because it is no longer Personal Data.

Pettingpet may share Personal Data if Pettingpet is involved in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control (in whole or in part). Pettingpet requires that the shared Personal Data remain subject to the promises made in the then-current Privacy Policy, unless and until you agree to a new privacy terms.

Applicable law may require Pettingpet to disclose your Personal Data if: (i) reasonably necessary to comply with legal process (such as a court order, subpoena or search warrant) or other legal requirements; (ii)  disclosure would mitigate Pettingpet’s liability in an actual or threatened lawsuit; (iii) necessary to protect  legal rights of Pettingpet, users, customers, business partners or other interested parties; or (iv) necessary for the prevention or detection of crime (subject in each case to applicable law). For residents of the European Economic Area, Pettingpet will disclose Personal Data only when permitted to do so under applicable European and EU Member States’ national data protection laws and regulations.

 

7. CHILDREN’S PRIVACY

The Services are not directed to or intended for use by minors.  Consistent with the requirements of applicable law, if we learn that we have received any information directly from a minor without his or her parent’s verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the minor that he or she cannot use the Services and subsequently will delete that information.

 

8. SECURITY OF PERSONAL DATA

Pettingpet takes precautions intended to help protect information that we process but no system or electronic data transmission is completely secure.  Any transmission of your Personal Data is at your own risk and we expect that you will use appropriate security measures to protect your Personal Data.

 

You are responsible for maintaining the security of your account credentials for the Services.  Pettingpet will treat access to the Services through your account credentials as authorized by you.  Unauthorized access to password-protected or secure areas is prohibited and may lead to criminal prosecution.  We may suspend your use of all or part of the Services without notice if we suspect or detect any breach of security.  If you believe that information you provided to us is no longer secure, please notify us immediately using the contact information provided below.

 

If we become aware of a breach that affects the security of your Personal Data, we will provide you with notice as required by applicable law. To the extent permitted by applicable law, Pettingpet will provide any such notice that Pettingpet must provide to you at your account’s email address. By using the Services, you agree to accept notice electronically.

 

We retain Personal Data in identifiable form only for as long as necessary to fulfill the purposes for which the Personal Data was provided to Pettingpet or, if longer to comply with law legal obligations, to resolve disputes, to enforce agreements and similar essential purposes.

 

9. YOUR CHOICES ABOUT YOUR PERSONAL DATA

·         The right to know what Personal Data we hold about you: If you would like to know the Personal Data that Pettingpet maintains about you, please contact us in writing using the contact information below. If you are a registered user, you can review certain Personal Data that you provided to Pettingpet by logging in to your account.  If you are not a registered user, Pettingpet may take reasonable steps to verify your identity before providing access to Personal Data. 

 

·         The right to correct or delete Personal Data: The easiest way to correct or delete certain Personal Data that you have provided to the Services is to log in to your account and enter the necessary changes in your profile settings.  If you have additional questions regarding the correction or deletion of the Personal Data we hold about you, please contact us using the contact information below. Please be reminded that we will review your request but may be restricted in our ability to change or delete your Personal Data. If the Services are made available to you by a corporate customer that is sponsoring your use of the Services, your eligibility to receive Incentives and Rewards from such parties, if any are offered, may be adversely affected by your election to remove Personal Data about you from the Services. You must contact the corporate customer directly for further information.

10. CHANGES TO THE PRIVACY POLICY

If we change this Privacy Policy, we will post the updated Privacy Policy and its effective date on this page.  If Pettingpet makes material changes that reduce your privacy rights, Pettingpet will notify you in advance by sending you an email and/or by posting a notice in the Services.

 

11. HOW TO CONTACT US

If you have any questions, comments, or concerns about how we handle your Personal Data, then you may contact us through our Customer Support Team at info@pettingpet.com or write to us at:

 

Pettingpet Inc.

Attention: Data Protection Officer
440 Galleria Dr.

APT #5

San Jose, CA 95134

1-646-371-7988